Andes Lakes Crossing
Extension
Terms and conditions
Itinerary
The itinerary described is subject to change at the discretion of the ship's master and expedition leader. This is an expedition to a remote part of the world and the right is reserved to change the itinerary due to weather conditions, availability of anchorages, political conditions and other factors beyond our control without consulting the participants. It is understood that such decisions will be made in the best interests of all passengers aboard and with regard to the safety of the vessel. Participants have no right to any refund or other considerations in the event of these inevitable itinerary changes. Nothing in this brochure is meant to signify the use of any specific design or model of helicopter. The images featured in this brochure are inspirational in character and do not necessarily depict the exact people and places encountered by passengers.
Photography
Passengers extend QEI, SEL and AA permission to take their photograph during the voyage and release all rights over those images. Passengers who do not wish to be photographed during the voyage must inform QEI, SEL and AA in writing prior to the voyage.
Rates
Voyage rates are based on tariffs and exchange rates in effect at the time of printing and are subject to change prior to departure. Substantial changes in tariffs, exchange rates and the price of fuel, services and labour sometimes increase the cost of expedition arrangements significantly, and the right is reserved to alter prices or introduce surcharges accordingly - even if payment has been received in full.
Mandatory travel insurance
Passengers travelling are required to be covered by a travel insurance policy that includes emergency evacuation coverage. We travel to remote regions of the world and we recommend that the policy's emergency evacuation benefit be higher than minimum.
responsibility
Please read this important information carefully. Payment of a deposit of any part or full payment for a reservation on this tour shall constitute consent to all the provisions contained herein.
Adventure Associates Pty Ltd (herein referred to as AA), incorporated in New South Wales, act as sales agents for the vessel, Quark Expeditions Inc. (herein referred to as QEI) and Supernova Expeditions Ltd. (herein referred to as SEL), and as such exercise every possible care. However, AA, its directors, representatives, or their subsidiaries and/or associated Agents shall not be held responsible, directly or indirectly, for property loss or damage and/or any damages resulting from illness, personal injuries or death which may be sustained by reason of, or while engaged on, any tour whether due to the ownership, maintenance, use, operation or control of any aircraft, helicopter, automobile, bicycle, boat, vehicle, hotel, common carrier or any other conveyance used in carrying out these tours. These terms and conditions extend to protect all persons who are or might be servants of AA.
AA can assume no liability due to any cause whatsoever for failure or delay or other irregularity, acts or omissions of any person or firm occurring during a tour under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for whom AA acts only as agent. AA shall not be responsible for any injury or death to person or property damage arising out of any act of nature, war, insurrection, revolt or other civil uprising or military action occurring in the countries of origin, destination or passage. Furthermore, AA cannot be held liable for default by any of their suppliers or Principals. These are rare events and passengers are strongly recommended to take out travel insurance.
Without limiting the foregoing, AA shall have no liability to the passenger in the event of such person's dissatisfaction with any such service or accommodation, or for any transportation delay, including but not limited to liability for inconvenience, shortened vacation time, additional expense, or any other kind of damage. No monetary or other allowance can be made where a passenger departs from the itinerary or does not utilise any of the services described in the brochure. In the event of any tour cancellation, AA cannot be held responsible for any costs incurred by a passenger's purchase of any special or non-refundable air, tour, accommodation or other transportation tickets.
The expression “passenger” where used in these terms and conditions includes the person who signed the booking form and all persons on whose behalf it is signed. By forwarding of deposit, the passenger certifies that they do not have any mental, physical or other condition or disability that would create a hazard for themself or other tour members. AA, QEI or SEL reserve the right to cancel or withdraw any person as a member of the tour at any time. In case of a medical problem arising during the voyage, either on board or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger. AA strongly advises that passengers ensure that such eventualities are covered by travel insurance. If not covered by travel insurance the responsibility still remains with the passenger and AA, QEI and SEI specifically decline any responsibility whatsoever.
The right is reserved to alter or omit any part of the itinerary or change any reservation, feature and/or means of conveyance without notice and for any reason whatsoever. The right is reserved to cancel any tour prior to departure, in which case payment will be refunded without further obligation on AA, QEI or SEL's part. Passengers extend AA, QEI and SEL permission to take their photograph during the voyage and release all rights over those images. Passengers who do not wish to be photographed during the voyage must inform AA, QEI and SEL in writing prior to the voyage.
A booking will only be held on receipt by AA of its Booking Form and of all money due at the time of booking and of all subsequent monies as they fall due. Monies shall not be deemed to have been received by or on behalf of AA until actually paid to it and AA has issued its receipt. Payment of money to AA shall be a direction and authorisation for it to disburse the money. Should the passenger deal through a travel retailer other than AA, that travel retailer is the booking agent for the traveller. No contract shall be entered into until a completed Booking Form is received and accepted by AA. It is the responsibility of the passenger to make sure that they are in possession of the proper travel documents and that they are in compliance with the current government and transportation companies’ regulations. AA has done all it can to ensure that its brochures are accurate but it cannot accept any liability for any inaccuracy in, or departure from, what is described in the brochure. Maps illustrated in this brochure are for general information and may not necessarily reflect actual routings or services provided. Photographs show places in the geographic area but may not be included in the tours.
The transportation companies concerned are not responsible for any act, omission or event during the time the passengers are not aboard their carriers or conveyances. The passenger contract in use by the carriers concerned (when issued) shall constitute the sole contract between the transportation companies and the purchaser of these tours and/or passage. Coupons, tickets and vouchers are issued and accepted by the passenger subject to the service provider's or transportation companies’ terms and conditions. By accepting the ticket the passenger also agrees to its terms and conditions. A waiver of responsibility will be required to be signed by all passengers before flying in the ship's helicopters. You may be required to sign a shipping contract prior to departure, a copy of which is available on request.
All legal questions and actions against AA must be brought in New South Wales, Australia, and by payment of monies to AA and embarking on the voyage the passenger waives the right to bring an action against AA into any other forum. Nothing in these terms and conditions shall in any way detract from rights and privileges given to consumers by the Trade Practices Act or similar consumer protection legislation where such rights cannot according to the terms of that legislation be amended, varied or modified.
Law Governing Contract: New South Wales.
